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In addition to maintaining privacy and security controls over information you share with us, the American Red Cross works to accurately process your contribution information. Committed to the protection & privacy for all of our users, it is the policy of American Red Cross to continually enhance our fraud protection systems and our other processes to fight identity theft. Additionally, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site. As necessary, changes are made to improve our systems. The American Red Cross employs error checking procedures to make certain transactions are processed completely and accurately. The companies we work with to process credit card transactions also use high grade encryption and security protocols. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. We use high grade encryption and the https security protocol to communicate with your browser software. When donors submit sensitive information on, their information is protected both online and offline.
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The American Red Cross takes every precaution to protect our donors' information. If you are located outside the U.S., please contact your National Red Cross or Red Crescent Society to determine the best way you can provide support. For a faster response, please have the details of your transaction ready when you contact us. You may receive support by completing our online inquiry form.
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You are currently outside of the US and/or using an international credit card.Your personal information did not match with the credit/debit card entered.Donations are sometimes declined due to the following reasons: We are sorry to hear that you had difficulty making a donation.
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